Tuesday, January 31, 2012

What will this XFINITY / COMCAST customer do?

We live on a street that is very heavily traveled as it is used by commuters.   Because of out central location I would estimate that at least 400 vehicles pass by our home every day.  We used to live in the rural Oklahoma City Metro area & rarely had traffic past our home.  We enjoy the vibrant activity of our current home!

Because I am a very unhappy XFINITY / COMCAST customer I will have a sign made that lets the many people that pass by our home know what our experience has been & it will direct them to the blog.  I am sure that we are not the only people in Tomball, Texas who have had this experience. This sign should help draw attention to the problem that XFINITY / COMCAST customers experience with every interaction.

The XFINITY / COMCAST employees have no ability to truly assist a customer even if they cared about what we were going  through because it is obvious that the management doesn't care.  Most professionals use their high speed Internet & wireless every day & they complete tasks from their jobs from home not to mention the free time enjoyment of the Internet for personal reasons.  Most Realtors use their home computers more than the office computers & it is a serious issue for us when the wireless is out.  This of course is not a serious issue to XFINITY / COMCAST or its employees. 



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